We are sure you will recognise the lovely Heather if you have shopped at Drakes over the last few years. We thought it would be a great idea to ask her a few questions, so you can get to know her a little better.
How long have you worked at Drakes?
‘I’ve been here for 4 years now.’
What did you do before?
‘I used to study photography at college and I also worked in Menkind.’
What made you apply for the job at Drakes?
‘I like the fact that Drakes are an independent family run business. It was also a bit different to what I had done before and who wouldn’t want to work with jewellery?!’
What do you like about working here?
‘I like that every day is different. I also like being part of someone’s occasion, especially engagements. It’s always nice when customers come back into store and tell me how their proposal went. I also feel as though I have made friends with lots of our customers which is great. I love all my colleagues here too.’
Do you have a favourite brand in store at the moment?
‘I love the Drakes Desire collection, they are amazing quality diamonds for such great prices!’
What are your current 3 favourite products in store?
‘This Desire 3 stone ring is a favourite of mine, I’m hoping it’ll be my next purchase! It sits so nicely with my diamond wishbone ring.’
If a customer comes into store and asks you to help them pick a gift for someone, how do you go about finding the perfect gift?
‘I find out a bit more about who they are buying for by asking questions such as, whether they like subtle or statement pieces or if they have a favourite metal colour. I then run through any collections with them that I think may be suitable, telling them about each of the pieces to help them make their final decision.’
What do you like to do in your spare time?
I like to go to the gym and I also love going for walks with my family and friends at some of the National Trust places we have around Plymouth, like Saltrum.’
Can you tell us an interesting fact about yourself?
‘I love Harry Potter and have been to the Warner Brother’s Studio Tour in London 4 times! I’m hoping to go again this year. My favourite character is definitely Sirius Black. ‘
Pop into Drakes and see Heather where she will be more than happy to help you with anything you might need!